Privacy Policy
EcomFans ("we", "our", "us") respects your privacy. This Privacy Policy explains what data we collect, how we use it, and your rights regarding it.
1. Information We Collect
- Account data: email address, hashed password, and plan information you provide at registration.
- Usage data: pages visited, features used, credit consumption, and timestamps.
- Payment data: billing is processed by Stripe. We do not store full card numbers. We receive confirmation of payment status and subscription state from Stripe.
- Uploaded content: product images, ad creatives, and audio files you upload to use our AI features. These are stored to serve the generated results back to you.
- Optional API keys: if you provide your own AI API keys, they are encrypted at rest using AES-256 (Fernet).
2. How We Use Your Information
- To provide and improve the EcomFans service.
- To manage your account, billing, and subscription.
- To send transactional emails (account confirmations, password resets).
- To monitor service health and detect abuse.
3. Data Sharing
We do not sell your personal data. We share data only with trusted service providers necessary to operate EcomFans:
- Stripe — payment processing
- Google (Gemini API) — AI image generation
- OpenAI — transcription and ad creative generation
- Sentry — error monitoring (no personal data included in error reports)
4. Data Retention
We retain your account data for as long as your account is active. Uploaded media and generated files are associated with your account and deleted when you delete them or close your account. You may request deletion of your account and associated data by contacting us.
5. Security
We use industry-standard security measures including encrypted connections (TLS), hashed passwords (bcrypt), and encrypted storage for sensitive credentials. No method of transmission over the Internet is 100% secure; we encourage you to use a strong, unique password.
6. Your Rights
Depending on your jurisdiction you may have rights to access, correct, or delete your personal data. To exercise these rights, contact us at the address below.
7. Cookies
We use a single session cookie to keep you logged in. We do not use tracking or advertising cookies.
8. Changes to This Policy
We may update this policy from time to time. Continued use of EcomFans after changes constitutes acceptance of the revised policy.
9. Contact
For privacy inquiries, email us at privacy@ecomfans.com.